Contact My Zone Journey to report a website problem, ask about a source or suggest a correction. Have a question about a source, a food record or how a calculator works? Use this form for website questions and corrections.
My Zone Journey does not offer individual medical or dietetic consultations. Please do not send medical records, payment details, passwords or other sensitive information.
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How to contact My Zone Journey
First, choose the page or tool that your message concerns. Include its public web address and describe the part that needs attention. A short, specific example is usually more useful than a general statement that a result looks wrong.
Report a calculation or display problem
For a calculator issue, describe the unit setting and the steps that led to the result. You can use made-up example numbers instead of personal body measurements. For a display problem, include the browser name and whether you were using a phone, tablet or computer. However, do not send account passwords or private records.
Suggest a source correction
For a food or recipe question, identify the exact food record, preparation state and ingredient amount. Next, explain which number or label seems inconsistent. A link to the original dataset or paper can help us check the same source. Please distinguish a different branded product from an error in the listed reference food.
Know the limits of the form
Use this route to contact My Zone Journey about the website. It does not provide a medical consultation, an individualized meal prescription or emergency help. We do not promise a response time or confirm a correction before reviewing it.
Finally, review the privacy information before sending. Share only the details needed to explain the website issue. You can also read our research standards to understand how we assess a source or calculation concern.